I'm Just, Like, Tellin' Ya

As a reformed journalist, I hang out a lot nowadays (virtually, usually) with sales training experts around this country and elsewhere. Katie "nose" a good person when she finds one, as do I, and one of the good guys is my friend Paul Castain.  He owns a discussion group on LinkedIn called Sales Playbook.

Paul doesn't permit spam in his group and he starts great discussions. Right now, he's got his minions fired up over this question: 

Are there tired and clichéd sales (and other) phrases that need to go?

They're having a ton of fun with that one. Some of the offerings:

• "It is what it is."
• "At the end of the day." 
• "What keeps you up at night?"
• "How are you doing today?"
• "Do you hear what I'm saying?"
• "To tell you the truth" (or "Let me be honest")
• "Just calling to check in"

Common sense dictates you avoid these phrases.                        

Uh oh. Now I'm doing it!

Comments

[Paul Castain]

Hey thanks for the mention Paul!

We're having a blast over there because cool people like you give the joint atmosphere!

Thanks again amigo!

Respectfully,
Paul Castain

PS Your blog rocks!